Having Better Conversations
Tuesday, 7 July 2026 09:00 - 17:00
Course title: Having Better Conversations
Course summary: Improve communication and understanding within your practice team.
Course aims and objectives:
Learn simple coaching techniques and tools to help improve team working, communication and culture.
Who should attend?
This course is designed for practice management, senior managers, team leaders and partners.
Please be aware that our courses have been designed and are delivered by facilitators with general practice backgrounds and experience. Please contact us before booking if you have any queries about suitability.
Feedback on the best aspect of this course
“Really interactive and explanations of what the tools can do to enhance working practice.”
Course Format
This training will be run over Zoom, a joining link will be shared with you a few days before the event.
To participate you will need to install Zoom on your device, and ensure it has a working microphone, speaker, and camera. It will be an interactive session, allowing opportunity for small group discussions.
Zoom help: https://support.zoom.com/hc/en
Cost
Our courses are now available to all practice staff across the UK. A course fee is applicable - please see below.
Cancellations
- Cancellation requests must be made in writing to info@gpmplus.co.uk
- If your cancellation request is made:
- More than 60 days before the course you will be granted a credit note for the full amount paid.
- 28-60 days before the course you will be granted a credit note for 50% of the amount paid.
- Less than 28 days before the course no refund or credit note will be provided.
- Credit notes can be used towards any GPMplus services within 6 months of the issue date of the credit note. Please note, credit notes may not be transferred.
| Price tier | Amount |
|---|---|
| General Practice staff (all areas of the UK) | £299.00 |
| General Practice staff working in North Yorkshire & Humber and West Yorkshire only | £200.00 |
